Choosing the right assisted living community is a major decision, and touring in person is one of the best ways to ensure it’s a good fit for your loved one. Asking thoughtful questions can help you look beyond appearances and understand what life is really like for residents.
Here are 15 important questions to ask during your visit:
- What levels of care are available, and how do you adjust services as needs change?
- What’s included in the monthly fee—and what comes at an extra cost?
- How is medication managed, and who oversees it?
- Are there structured activities and/or things to do during off-hours when activity staff aren’t present?
- What kind of meals are served, and are dietary preferences accommodated?
- Can residents personalize their rooms with their own furniture or décor?
- What is the staff-to-resident ratio during different times of day?
- How do staff encourage social connection among residents?
- Are medical emergencies handled onsite, or is hospitalization required?
- Is transportation provided for doctor’s appointments or outings?
- What safety features are in place in rooms and throughout the community?
- How are new residents welcomed or helped with the transition?
- Can families visit at any time? Are there visiting hours or restrictions?
- Are there any memory care services or support for cognitive decline?
- How does the community gather and act on resident or family feedback?
By asking these types of questions, families can get a better picture of daily life, care standards, and how a loved one might thrive in the environment.
Want to take a closer look? Schedule a tour with Brentwood Healthcare Center and see the difference for yourself.
